USBAflex is a comprehensive flexible spending service provider. With our own unique structure USBAflex receives consistently superior marks in customer satisfaction and at the same time providing cost effective state of the art programs and services to employers and employees.

USBAflex has been providing Section 125 Administration for employers nationwide, which continues its growth each year. We take your Plan’s Administration seriously by making sure our representatives are up to date on the latest IRS regulations and compliance issues.

Benefits to Employers

Plan Design

Our documents have been designed by top-notch attorneys to make sure your Plan is in compliance and addresses all legal aspects that fall under Section 125. We will work along with you to design a specific plan that meets your companies’ demographics.

Administration Guide

In order to have a successful Plan, we will provide you with an administration guide that will detail the administration process between your company and USBAflex. We believe the communication between you and USBAflex is crucial to providing excellent service. Our guide is simple and hassle free!

Employee Communication

We understand the importance of high participation in the Section 125 Plan to maximize the employers tax benefit. The best way to increase participation is to provide the employees with an understanding of how the Plan works and show them the tax savings!

We will provide your employees with simple to understand communication material, including letters, flyer’s, Internet presentations and much, much more. Our materials are so easy to understand that we have seen a 10% to 20% increase in participation as a result of our communication packets.

Benefits to Employees

Summary Plan Description (SPD)

Most employees come across questions during the Plan year that they didn’t think to ask at open enrollment. For this reason, we provide each participating employee a Summary Plan Description designed for your company that explains information regarding the Plan. It’s a great reference for those who want to learn more about the Plan or just need a quick answer.

Enrollment and Reimbursement

At open enrollment we will provide comprehensive enrollment material. Our Benefit Election and Reimbursement Request Forms have been designed with the employee in mind. These forms will provide us the information we need and at the same time make enrollment and claim filing quick and effortless to the employee.

Claim Processing

USBAflex knows without rapid claims processing the participation levels will drop fast! Participating employees incur expenses and expect to be reimbursed for their qualified eligible expenses promptly. Our customer satisfaction is impeccable compared to other third party administrators when it comes to claims processing.

USBAflex employs state of the art system technology and knowledgeable claims adjudicators to make claims processing quick and smooth, without sacrificing your Plan’s compliance. How Quick? How smooth? Your employees will see their claims processed within 48 hours after we receive the claim!

Internet Access

We make sure your employees are constantly updated on their account information. Prior to the Plan year beginning employees will receive an employee packet containing their account information. During their participation in the plan they will receive Status Letters notifying them of their account balances and our reimbursement checks contain an Explanation of Benefits. If this isn’t enough, employees have 24 hour 7 days a week online access to their account information. Visit us at www.usbaflex.com

Additional Available Services

Direct Deposit

We provide it all for your employees! Make your Plan more attractive to your employees by offering direct deposit. Employees will enjoy the convenience of this added benefit!

AxisPlus

Your employees can use this debit card to pay for their health care, dependent care, and transit expenses at qualified locations that accept Mastercard®, including doctor and dentist offices, pharmacies, vision care locations and approved IIAS Merchants. Approved expenses are automatically deducted from their pre-tax accounts. The convenience of the card speaks for its self! Participant expenses are paid at point-of-service with no out-of-pocket cash.

Remember…USBAflex is a relationship, not just another transaction!

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